Firefly Ed

Effective Date: January 28, 2026

At Firefly Ed, we are committed to protecting the privacy and security of the personal information entrusted to us by parents, guardians, and the children we teach. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our educational services.

1. Information We Collect

1.1 Information About Children

When enrolling a child in our classes or workshops, we collect:

  • Child’s name and age
  • Learning needs, academic level, and educational background
  • Progress notes, assessment records, and custom learning materials created for the child
  • Any relevant learning challenges or special requirements shared by parents

1.2 Information About Parents/Guardians

We collect contact and administrative information from parents and guardians, including:

  • Name and relationship to the child
  • Phone number and email address
  • Correspondence through our contact form, email, phone calls, or Instagram direct messages
  • Enrollment preferences (in-person or online classes, workshop interests)

1.3 Payment Information

If applicable, we may collect payment details necessary to process class fees and workshop registrations. We do not store complete credit card or banking information on our systems.

1.4 Online Learning Data

For students enrolled in online classes, we may collect:

  • Login credentials and attendance records
  • Interaction with online learning materials and audio/video presentations
  • Technical information necessary to deliver online classes effectively

1.5 Website Usage Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website and navigation patterns

2. How We Use Your Information

We use the information collected for the following purposes:

  • Educational Services: To deliver personalized academic instruction, create custom learning materials, track progress, and support each child’s learning journey
  • Communication: To respond to inquiries, provide updates about classes and workshops, share progress reports, and maintain regular contact with parents
  • Class Management: To schedule lessons, coordinate in-person and online sessions, and manage enrollment
  • Workshop Planning: To organize and communicate details about periodic hands-on workshops
  • Service Improvement: To understand how families engage with our services and improve our teaching methods and materials
  • Payment Processing: To handle class fees and workshop registrations

3. How We Protect Children’s Privacy

We take the privacy of children very seriously. Our practices include:

  • Collecting only information necessary to provide quality educational services
  • Limiting access to children’s information to authorized educators and staff only
  • Never sharing children’s personal information with third parties for marketing purposes
  • Storing children’s learning records and materials securely
  • Obtaining parental consent before collecting or using any information about children

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

4.1 Service Providers

We may share information with trusted service providers who assist us in operating our business, such as:

  • Payment processors to handle transactions securely
  • Online learning platforms or tools used to deliver classes
  • Email and communication service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or if necessary to protect the safety and rights of children, families, or our staff.

4.3 With Your Consent

We will share information with third parties only when you have given us explicit permission to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These measures include:

  • Secure storage of physical and digital records
  • Restricted access to personal information on a need-to-know basis
  • Regular review of our security practices
  • Use of secure communication channels for sensitive information

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our educational services and fulfill the purposes outlined in this policy. Specifically:

  • Active student records are maintained throughout enrollment and for a reasonable period after classes end to support continuity of learning
  • Contact information is kept until you request its removal or it is no longer needed
  • Payment records are retained as required for accounting and legal purposes

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request to see what information we hold about you or your child
  • Correction: You may ask us to correct or update any inaccurate information
  • Deletion: You may request deletion of your information, subject to legal and operational requirements
  • Withdrawal of Consent: You may withdraw consent for certain uses of information, though this may affect our ability to provide services
  • Communication Preferences: You can opt out of non-essential communications at any time

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links and Services

Our website or communications may contain links to external websites or reference third-party services (such as Instagram). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

  • Posting the updated policy on our website with a new effective date
  • Sending a notification via email or other communication channels when appropriate

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Questions and Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Firefly Ed

Email: team.fireflyed@gmail.com

Phone: +91 9198522250

Instagram: @firefly.ed_

We are committed to addressing your concerns promptly and transparently. Your trust is important to us, and we take our responsibility to protect your privacy seriously.